7 Days MONEY BACK GUARANTEE !!!

If within 7 days of receiving your product you are not completely satisfied, you can return your products, send an e-mail to sales@eLuxuryCity.com explaining the reason you wish to return your order, and we will reply promptly with the return address . Your order must be returned, at your own expense, within 7 days of receipt, in unused condition, and with all tags attached. * Items purchased with a discount code may only be returned for exchange. Refunds will be issued within 15 days of receipt, and will be credited to your account.

We will email you the return form and you need to fill in all information as below:

Order no #
Item Name#
Date of purchase #
Payment method #
Name and Address #
Daytime phone number #

*A little 20% restocking fee on the entire value of the order (item(s) + shipping) will be applied when returning the goods to us.

*Shipping and handling is non-refundable unless you received an incorrect item (included damage goods or we ship you any wrong style or colors).?Also, slight variations in appearance do not constitute as an incorrect order.Returned or exchanged items must be new and unused, and in unworn condition.New and Unused means that there are no scratches, marks or blemishes on the item, lost or stolen parts (screws, clasps, stems), damage due to personal use, misuse or negligence: We do not accept a return of any item with any indication that it has been used.Our top priority is making sure our customers are satisfied!? Keep in mind that different computer monitors may show products differently in terms of color and detail.?

Privacy Policy:
Our privacy policies are strict and are adhered to at all times. You can be confident that all information submitted to our site remains confidential.

Please contact us at sales@eLuxuryCity.com